Hmm, they might be trying to connect these two issues. Maybe they’re wondering if the video sound working means the earpiece problem isn’t serious. Or they could be testing if the speakers are functioning in general. Wait, the bottom speakers working for videos but not the earpiece for calls points to a hardware separation. Need to explain that clearly. Also, they might not realize that media audio and call audio use different components.

Hmm, they might be trying to connect these two issues. Maybe they’re wondering if the video sound working means the earpiece problem isn’t serious. Or they could be testing if the speakers are functioning in general. Wait, the bottom speakers working for videos but not the earpiece for calls points to a hardware separation. Need to explain that clearly. Also, they might not realize that media audio and call audio use different components.Hmm, they might be trying to connect these two issues. Maybe they’re wondering if the video sound working means the earpiece problem isn’t serious. Or they could be testing if the speakers are functioning in general. Wait, the bottom speakers working for videos but not the earpiece for calls points to a hardware separation. Need to explain that clearly. Also, they might not realize that media audio and call audio use different components.Hmm, they might be trying to connect these two issues. Maybe they’re wondering if the video sound working means the earpiece problem isn’t serious. Or they could be testing if the speakers are functioning in general. Wait, the bottom speakers working for videos but not the earpiece for calls points to a hardware separation. Need to explain that clearly. Also, they might not realize that media audio and call audio use different components.